Business & Management

Programme · Certificate issued

Business & Management

Agile Project Management Certificate

This programme teaches you how to plan, run and improve iterative delivery using Scrum and Kanban, from writing a user story to reading a cumulative flow diagram. It concentrates on the mechanics a delivery lead handles weekly: refining a product backlog, facilitating sprint events, sizing work in relative terms, forecasting from historical velocity, limiting work in progress, and running retrospectives that end in an owned action. The course is self-paced and finishes with a completion certificate, not a regulated qualification.

~18 hours of material

EUR 299.00 EUR 399.00

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Programme · Certificate issued

Business & Management

Modern Leadership Skills Certificate

This programme teaches practical people-management skills to new and self-taught team leaders: delegating work, giving feedback, running one-to-one meetings, making decisions with incomplete information and handling conflict. It works through the situations a leader actually faces rather than leadership theory — an underperforming colleague, a deadline that has to move, a team split between the office and home working. The document issued at the end is a completion certificate, not a regulated management qualification.

~18 hours of material

EUR 299.00 EUR 399.00

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Programme · Certificate issued

Business & Management

E-commerce Management Certificate

This programme teaches you how to operate an online store end to end — catalogue and pricing decisions, checkout and payment flow, inventory and fulfilment, returns, and the margin left after each order ships. It treats e-commerce as an operations and numbers discipline rather than a marketing exercise, so every module ends with figures a manager is expected to explain: conversion rate by funnel step, contribution margin per order, stock cover, return rate. Study material is delivered in your secure account panel and finishing the programme produces a completion certificate, not a regulated qualification.

~30 hours of material

EUR 299.00 EUR 399.00

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Programme · Certificate issued

Business & Management

Public Speaking & Presentation Skills Certificate

This programme teaches working professionals how to plan, structure, rehearse and deliver spoken presentations, from a five-minute team update to a conference session or client pitch. It covers building a talk around one controlling message, vocal and physical delivery, slide design for spoken material, timing, nerves and Q&A handling, with self-recorded rehearsal exercises and review checklists. It ends with a completion certificate, which records that you finished the course material and assessment rather than a regulated speaking qualification.

~14 hours of material

EUR 299.00 EUR 399.00

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Programme · Certificate issued

Business & Management

Financial Literacy for Managers Certificate

A working course in the numbers managers are actually asked about: what moved gross margin, where the cash went, whether a budget request holds up, and whether a proposed investment earns its cost of capital. You work through a sample company's income statement, cash flow statement and budget file, then build a unit economics model and a full investment case with sensitivity analysis. Every model is built in a spreadsheet you keep and can reuse at work.

~18 hours of material

EUR 299.00 EUR 399.00

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Programme · Certificate issued

Business & Management

HR & People Management Certificate

A hands-on program for the people side of a business: role scorecards, structured interview kits, performance cycles, feedback conversations, retention diagnostics and clean exits. Each module produces something usable - an intake brief, a rating scale, a 30/60/90 plan, a 1:1 agenda, an improvement plan or an offboarding checklist. The focus is repeatable process and defensible documentation rather than instinct.

~22 hours of material

EUR 299.00 EUR 399.00

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Programme · Certificate issued

Business & Management

Negotiation Skills Certificate

This program turns negotiation from improvisation into a repeatable process: you prepare with a weighted issue sheet, map interests and decision-makers, price your BATNA in numbers, and trade variables instead of discounting. You practise anchoring, concession schedules, deadlock breaking and same-day term sheets across supplier, compensation and internal resource scenarios. It runs about 18 hours, is fully self-paced, and ends with an online assessment.

~18 hours of material

EUR 299.00 EUR 399.00

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Programme · Certificate issued

Business & Management

Business Analysis Certificate

A self-paced online program built around the four things a business analyst is actually judged on: knowing who is affected by a change, getting real requirements out of them, drawing the process as it truly runs, and writing criteria a tester can pass or fail. Every module ends with an artifact you produce yourself — a context diagram, an influence and interest grid, a BPMN map, a rules catalog, a traceability matrix. Examples come from ordinary operational work: an order-to-cash rework, a customer onboarding flow, an internal approval chain.

~24 hours of material

EUR 299.00 EUR 399.00

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Programme · Certificate issued

Business & Management

Supply Chain & Logistics Basics Certificate

A practical, spreadsheet-based introduction to how physical goods are planned, purchased, stored and moved. You will forecast demand, size safety inventory, calculate reorder points and economic order quantity, decompose lead time, and score suppliers on a weighted scorecard. Every module ends with an exercise on a provided template, so you finish with working files rather than notes.

~20 hours of material

EUR 299.00 EUR 399.00

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Programme · Certificate issued

Business & Management

Customer Service Excellence Certificate

This program teaches the working mechanics of a support desk: diagnosing a request well enough to close it in one reply, triaging a queue by rule instead of instinct, writing answers people can act on, and holding a calm line when a conversation turns hostile. You also build the two systems that stop quality from drifting once volume rises: a knowledge base maintained at the point of resolution, and a satisfaction measurement plan that survives scrutiny. Each module ends with a template, checklist or worked example you can carry straight into your own desk.

~18 hours of material

EUR 299.00 EUR 399.00

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Programme · Certificate issued

Business & Management

Startup Fundamentals Certificate

Startup Fundamentals walks through the first eighteen months of a new venture as a sequence of decisions: which problem is real, what to build first, what to charge, who buys early, and how long the cash lasts. Every module ends with a document you actually produce - an interview log, an MVP scope, a pricing sheet, an outreach list, a 13-week cash forecast. It is written for people building with limited money and limited time, so no dedicated research or finance function is assumed.

~24 hours of material

EUR 299.00 EUR 399.00

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Programme · Certificate issued

Business & Management

Risk Management Certificate

A self-paced online program on identifying, recording and controlling risk in projects and operations. You build a working risk register, score every entry on a probability-impact matrix, write response plans with named owners and trigger conditions, and draft the continuity procedures that keep critical services running through a disruption. The material follows the vocabulary of ISO 31000 and ISO 22301, so what you produce looks familiar to auditors, sponsors and delivery leads.

~20 hours of material

EUR 299.00 EUR 399.00

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Programme · Certificate issued

Business & Management

Process Improvement & Lean Certificate

This program teaches the working method behind Lean process improvement: draw a value stream map of how work actually flows, quantify the eight wastes, trace defects to their root causes with structured tools, and hold the gains with documented standard work. Every module ends with an artifact you build for a real process — a current-state map, a Pareto chart, an A3, a job element sheet. It is practical rather than theoretical, and it assumes you will apply it to work you already do.

~24 hours of material

EUR 299.00 EUR 399.00

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Programme · Certificate issued

Business & Management

Remote Team Management Certificate

A working course on managing people who share neither an office nor a clock. You build the operating layer yourself: a team agreement with real overlap windows, a written update format that replaces the status call, a decision log anyone can read at 6am, documentation with named owners and expiry dates, and a monthly health view that measures outcomes instead of activity. Each module produces an artefact - an agreement, a template, an audit sheet, a 30/60/90 plan - that you can put in front of your own team the same week.

~18 hours of material

EUR 299.00 EUR 399.00

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