Privacy Policy

This Policy explains how we process your personal data when you use ecertificate.pro and purchase our digital products.

Data we process

• Account data: name, email.
• Order data: product purchased, price, currency, payment identifiers (from our payment processor).
• Technical logs: IP address, user agent, timestamps for security and fraud-prevention.

Purposes & Legal Bases

• Contract: account setup, certificate issuance, customer support.
• Legitimate interests: fraud prevention, service security, chargeback disputes.
• Legal obligations: tax and accounting retention requirements.

Retention

We retain order records and related logs as required by tax/accounting rules and for dispute resolution. Where retention is no longer necessary, data will be securely deleted or anonymized.

Processors & Transfers

• Payments are processed by Stripe. They act as an independent processor for card data; we do not store card numbers.
• Standard contractual clauses and appropriate safeguards are used for international transfers where required.

Your Rights

• Access, rectification, deletion (where applicable), and objection to processing for legitimate interests.
• To exercise rights, contact: support@ecertificate.pro.

Security

We apply reasonable technical and organizational measures, including 3-D Secure where applicable, to protect payments and accounts.

Last updated: 2025-09-12